If you are in immediate danger right now, please call 999. For 24-hour domestic abuse support call the National Domestic Abuse Helpline on 0808 2000 247 (free, women) or the Men's Advice Line on 0808 8010 327.
Out-of-area moves under safeguarding plans
Child-protection plans, especially those involving suspected perpetrators not yet charged, often require out-of-area moves at short notice. We work with local-authority children's-services teams across England, Scotland, Wales and Northern Ireland to handle the practical side of these moves. Where required we will transport from the home address direct to a destination supplied only to the lead supervisor on the morning of the move.
Stalker and harassment relocations
Where an individual or family is being stalked, the move out is one of the highest-risk moments — the stalker may anticipate it and watch the property. We mitigate this with route variation, timing variation, unmarked vehicles and (where appropriate) decoy movements. For high-risk cases we work with the local police's stalking unit or with the Suzy Lamplugh Trust's National Stalking Helpline as a planning partner.
Witness protection logistics
Witness protection schemes administered by police forces, the National Crime Agency or the Crown Prosecution Service occasionally need an independent contractor to handle the physical move from old address to new. Where we are engaged on this basis we work to the protocol set by the protection officer, with full crew briefings, vehicle checks, route plans and communication discipline.
Confidentiality you can rely on
Every aspect of these moves is held on a need-to-know basis. The new address is given only to the lead supervisor and is not entered into our office systems. Paperwork that travels with the crew is redacted. Our internal data-retention policy ensures the destination is purged from systems within 30 days of completion.
Coordination, not improvisation
These moves are not improvised on the day. We meet (in person or virtually) with the lead professional from your side — social worker, police officer, protection coordinator — to walk through the plan, agree communication protocols, identify the failure modes, and rehearse the move from the family's perspective. Most relocations are then completed without incident, exactly as planned.
Frequently asked questions
Can you collect from the home while the family is already at the safe address?
Yes. This is the most common pattern. The family decants to a safe address first (often a hotel placement or a relative's home), and we go in afterwards to collect everything from the old property — usually a longer list than a survivor support collection, including furniture and large appliances.
How do you handle the destination address?
Where the destination is protected we will arrange a transfer point — a neutral location, often a logistics depot or a partner agency's site — where the load is transferred to a second vehicle that completes the journey. The first crew never sees the final address.
Can you handle pets and animals?
Yes, where the destination accepts them. We work with the same charity partners as on our survivor support work (Dogs Trust Freedom Project, Cats Protection Paws Protect) where the destination is a refuge that cannot accept animals.
Do you work overnight?
Where the safeguarding plan requires it, yes. Overnight moves attract no premium when arranged in advance for safeguarding reasons.
Who pays for this work?
Depending on the circumstances: the local authority (under safeguarding budgets), the police (for witness protection), the survivor or their family direct, or a combination. We can quote against your authority code or to the individual paying — please discuss when you call.